Safe and Informed Gaming

baje 99 Responsible Gaming

Gaming should remain a source of enjoyment — not stress or harm. baje 99 believes that when every player stays aware and understands their own limits, gaming becomes a genuinely enjoyable experience.

21+ Age Requirement
24/7 Support Service
৳ Limit Set Maximum Deposit

Our Commitment

baje 99 is committed to building a safe and fair environment for players in Bangladesh. We believe gaming is purely a form of entertainment for adults — it is never a guaranteed source of income. That is why our platform offers various self-control tools accessible directly from account settings.

Reading more about our site and its purpose will show that baje 99 has placed responsible gaming at the core of the platform from the very beginning. Our team is available 24 hours a day, seven days a week via live chat and email in both Bengali and English.

To keep your gaming experience enjoyable, a few things are worth keeping in mind: set a budget, play for entertainment, and avoid the temptation to place more bets to recover lost money. Reading our terms and conditions will tell you the circumstances under which an account can be temporarily suspended or closed.

If any player finds it difficult to control their spending, contact us immediately via live chat — our support team will help with the next steps. Speaking to a trusted family member or a professional adviser is equally effective.

21+

Age Verification is Mandatory

To register at baje 99 and take part in any casino or betting activity, a player must be at least 21 years old. There is no way for minors to open an account. Providing false information about age is prohibited, and any such account will be permanently closed.

Self-Control Tools

To keep your gaming experience safe, baje 99 lets you use the following tools directly from your account settings. Contact us via live chat at any time and our support team will help you change your settings.

Daily Deposit Limit

Set the maximum amount you will deposit each day in advance. Once the limit is reached, no further deposits will be accepted for that day.

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, you will be logged out automatically.

Weekly Loss Limit

Decide in advance the maximum amount you are willing to lose in one week. Once the limit is reached, betting is paused for the rest of that week.

Reality Check

You will receive a message at set intervals showing how long you have been playing and a summary of your activity. This helps you stay aware.

Temporary Break

Keep your account temporarily inactive for a few days or weeks. During the break, logging in or placing bets will not be possible.

Self-Exclusion

Choose a permanent or fixed-term self-exclusion to step away from gaming for a longer period. During this time the account is completely closed.

To activate or change any tool, contact our support team via live chat or email.

Warning Signs

Gaming problems often develop gradually. If you notice any of the signs below in yourself or someone you know, seek help without delay.

  • Repeatedly placing more bets to try to recover lost money — sometimes thought of as "chasing losses", this is a clear sign of a problem.
  • Prioritising gaming over daily responsibilities, family or time with friends.
  • Hiding or lying to family or close ones about your gaming activity.
  • Repeatedly trying but failing to cut down or stop gaming.
  • Feeling restless, irritable or stressed when unable to play.
  • Taking on debt, drawing on savings or cutting back on household expenses to fund gaming.
  • Neglecting sleep, food or general health because of gaming.

Where to Find Support

Acknowledging a problem is a sign of strength. Help is available through any of the channels below.

baje 99 Support Team

Our 24/7 live chat and email support team speaks Bengali. Contact us immediately for self-exclusion, setting limits or temporarily closing your account.

Family and Close Ones

Talk openly with a trusted family member or friend. The support of someone close is often the greatest source of strength.

Professional Counselling

See a mental health professional or addiction counsellor. Various hospitals and clinics in Bangladesh provide this type of counselling.

Keep Gaming as Entertainment

Before playing at baje 99, ask yourself a few questions: Am I playing for entertainment, or because I need money? Have I set a budget in advance? Can I accept a loss without difficulty? When you can answer these questions positively, gaming stays enjoyable.

Keep in mind that expecting a regular income from casino games or sports betting is not realistic. The outcome of every bet is independent and uncertain. There is no guaranteed strategy for winning — bearing this in mind makes it easier to avoid unnecessary pressure.

Under our privacy policy, all player information is kept secure. Any request for self-exclusion or a limit setting is never shared with third parties.

If you have questions about yourself or someone you know, you will find more information in our FAQ section, or you can contact us directly via live chat.

Questions About Responsible Gaming

Go to the "Responsible Gaming" option in your account settings to set daily, weekly or monthly deposit limits. If you want to make changes, contact our support team via live chat or email — they will help you apply the change right away.

For a fixed-term self-exclusion, you may apply to reactivate your account once the period ends. However, if you request a permanent self-exclusion, the account is closed permanently and cannot be reopened. In either case, our support team can explain the process.

No, the self-exclusion request must be made directly by the account holder. However, if a family member is concerned, they can contact our support team — we will assess the situation and recommend the appropriate next steps.

Age is verified during registration and anyone under 21 cannot open an account. Beyond that, if a suspicious account is identified, additional verification is requested. If there are minors in your household, you are advised to restrict device access.

Yes, mental health clinics, counselling centres and psychiatric departments at hospitals in Bangladesh offer addiction counselling. Contacting a known doctor or healthcare provider will point you in the right direction. Our support team can also offer general guidance on this.

Reducing a limit or activating self-exclusion takes effect immediately. However, requests to increase a limit or lift a self-exclusion take effect after a set waiting period — this delay is intentional, so the player has time to reconsider.